Refund policy
GreenArgen LLC
Refund Policy
Last updated: May 21, 2026
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, contact us at logistics@greenargen.com. Please note that returns must be sent to the following address:
GreenArgen LLC
8384 NW 68th St
Medley, FL 33166
United States
If your return is accepted, we'll send you a return shipping label as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item — so that we can evaluate the issue and make it right. Contact us at logistics@greenargen.com.
Exceptions / Non-Returnable Items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 10 business days have passed since we approved your return, please contact us at logistics@greenargen.com.
Questions?
We're happy to help. Contact us anytime at:
logistics@greenargen.com
GreenArgen LLC
8384 NW 68th St, Medley, FL 33166
greenargen.com